The Germans admitted J.D. Power, what machine they were satisfied

The Germans admitted J.D

Aristov Oleg, 8 hours ago. Photo site thevintagemagazine.com and manufacturers

Last year, the Porsche brand did not hit in the rating due to lack of data. Now they were to win.

To konsaltingovaya company J.D. Power since December 2013 and February 2014 interviewed in Germany with the purpose to find out, customers what brand is most satisfied with their car. By the results were compiled two ratings: the best brands and the best models in segments. The highest grades were given by European and Japanese companies, however, Korea has also shown good results. The vehicles of the participants should be from one year to three years, the study covered 18 288 people.

Avensis survivors in the analyzed period restyling, satisfied Germans better than any other car.

German car owners were asked how satisfied they were with the design of the purchased machinery, power, comfort, equipment, reliability, cost of ownership (it includes fuel, insurance, maintenance and repair) and quality of work of dealers. The maximum number of points — from 835 thousand possible — scored the Porsche brand.

The rating of satisfaction of new cars by brands. By results of research of Agency J.D. Power*
Porsche

835

Toyota

818

Volvo

818

Mercedes-Benz

811

Skoda

805

Mitsubishi

800

Volkswagen

799

Mazda

794

BMW

793

Kia

790

MINI

789

SEAT

789

The average for the industry

788

Audi

786

Nissan

781

Honda

779

Peugeot

778

Ford

777

Suzuki

776

Opel

774

Smart

774

Citroen

772

Hyundai

769

Renault

766

Dacia

756

Chevrolet

731

FIAT

729

* Total maximum score you can get a brand for all items is 1000 points.

In a similar study last year was leading Volvo, Toyota and Mercedes-Benz. Among the best models in different classes in the rating of 2014 the most common vehicles brands Volkswagen, Toyota and Kia. The sedan Toyota Avensis, which took the first place in its class, the highest points among all of the machines — 848. European drivers customary to ascribe practicality, and for good reason: the majority of respondents (56%) when choosing a machine in the first place put reliability and durability, and value ratio price-quality (48%) and security (46%).

It’s a shame that the leaders of segments A and B are up! and Yaris is not represented on the Russian market.

The rating of satisfaction with new automobiles segment. By results of research of Agency J.D. Power*
Class A
Volkswagen up!

825

Toyota Aygo

801

Smart ForTwo

774

Class B
Toyota Yaris

823

Citroen DS3

814

Kia Rio

813

Class C
Seat Leon

823

Kia CEE’d

812

Toyota Auris

811

Class D
Toyota Avensis

848

Skoda Superb

840

Mercedes-Benz C-Class

820

Class E
Volvo V70/XC70

833

Mercedes-Benz E-Class

821

Audi A6/S6/RS6/allroad quattro

810

* To segment was taken into account in the study, you must have at least four models in this class. Therefore, the category «Sport» is not presented.

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